IT Support

Every business relies on its IT infrastructure, it is the platform upon which all of your day to day processes are carried out.

Alongside our Sage services, we have a team of experienced IT service professionals dedicated to ensuring your IT Infrastructure can be relied upon, 24/7. We take the time to listen to the issues you are currently facing as a business, look at what you want to achieve with a new IT package, and then recommend the most appropriate solution.

We recognise the importance of reliable and resilient infrastructure technology solutions to our customers and this is reflected within our service. You want to be confident that your solution is going to work for your business, giving you the control and functionality you need, both now and into the future.

View our constantly expanding range of IT services below.

Support

We all know how frustrating it can be when your IT systems fail, that’s why we take a pro-active approach to our IT services provision.

Our IT support customers all benefit from the following services: Guaranteed response times through a telephone help-desk, remote assistance or on-site call outs, back-up management, system and network audit, regular IT reviews, and liaison with our trusted third-party vendors.

WHY DO I NEED IT SUPPORT

Audit

Whether you are considering switching your IT support provider or just want to look at new solutions which will benefit your business, we offer an IT audit for clients to provide a critical assessment of your IT infrastructure.

As part of the IT audit, we look to understand your business needs and make sure that we can provide the IT support solution that best suits your requirements.

We will provide a simple but detailed written report on your systems. These include the state of your hardware & software, network, security, backup and connectivity. This in-depth assessment of your existing infrastructure will help identify potential problems, give you actionable information as well as making you aware of new technologies.

FIND OUT MORE

Security

IT Security has never been as important as it is today. We work in a threatening cyber environment, with viruses and malware posing an everyday risk. We are experienced in identifying vulnerabilities and implementing improved security measures to stop these threats.

We have partnered up with ESET to help future proof your business. ESET have a variety of products such as Endpoint Antivirus, Endpoint Encryption and Secure Authentication, all of which are geared towards keeping your company know-how safe.

To find out more about these products and what they can do for your business security, please click below.

ESET

Backup Solutions

Data backup is one of the most important aspects of IT but is so often overlooked. When undertaking a backup, you make a copy of your most important files, which can then be used to restore them if the original is lost, damaged or infected.

A reliable backup system can save you when data is lost. The cost of downtime to your business is far greater than the cost of a proper backup system.

We offer a range of back-up solutions; from our own simple backup, a disaster recovery service for your Sage software and Datto (business continuity solutions).

Backup Solutions

Hardware and Software

We understand that customers need more than just IT Support from their IT supplier. Choosing the right hardware and software is crucial for your business as it plays an integral part. Our trusted partners allow us to constantly keep our customers aware of the latest technologies that can help their business stay one step ahead.

We have been working with technology partners such as Microsoft, Dell, ESET, Gamma and other leading hardware and software vendors to provide our customers with the best choice for their business.