Our Services

CIM Services have been established for over 25 years, specialising in implementing, supporting and developing Sage software solutions for small to medium size companies throughout the UK, Europe and further afield.

We have a dedicated team who are able to offer a complete range of services to help guide your business through implementing a new software system, developing and improving an existing system, to providing day-to-day technical support to ensure you are getting the most from your chosen software package.

Sage Services

When choosing a new IT system, you want to be confident that the selected package will work for your business. Giving you the control and functionality you need, both now and into the future.

We have an experienced team of consultants, from a variety of backgrounds, such as Accountancy, Manufacturing, Retail & Technical sectors who take the time to listen to the issues you are currently facing as a business, look at what you want to achieve with a new IT package, and then recommend the most appropriate solution.

Once we’ve identified the best solution for your business, we work with you through every step. Implementing the system professionally, on-time and on budget. You will be assigned a dedicated project manager, who will oversee every aspect of the implementation, from project planning through to training, assisting with data migration to bespoke development. With the support of the rest of our team, your project manager will ensure everything proceeds like clockwork.

 

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CONSULTANCY/TRAINING

Our team of consultants are all experienced at delivering high quality training sessions. We know it is not a one size fits all solution.

We can offer training courses for between 1-10 people covering all modules within Sage 50, Sage Manufacturing, Sage 200, Sage CRM and all associated additions we provide, either in-house at our Southampton offices, or on-site at your premises.

If your business would like to get more from your existing Sage system, or you are facing a particular issue that you can’t overcome, give us a call. We will take the time to understand the issues you are facing, before offering honest advice on the best way forward.

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BESPOKE SOFTWARE DEVELOPMENT

Every business is unique, and that means that the challenges facing one business are very different to those facing another. We have an active client base of over 250 companies, from almost every business sector, that rely on us to ensure their system is giving them everything they need to help their business grow.

If you want to get more from your software, whether you are looking to improve efficiency, automate processes, integrate 3rd party systems, integrate e-commerce sites, or get faster, more detailed reports, our development team are on hand to help.

Our development services cover everything from minor screen/report amendments, through to full bespoke software solutions. We also have a number of ‘off-the-shelf’ add-ons for both Sage 50 & Sage 200, designed to ensure you can get the maximum from your software, as easily as possible.

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ONGOING SUPPORT

Our dedicated support team are there for you when you need them most. We have an experienced team of people manning our support desks, ready to answer any queries you have. Using Citrix remote support software, we are able to assist with any questions, or diagnose and resolve almost any issue quickly and efficiently. We have won the Sage ‘Circle of Excellence’ award on numerous occasions, which is given in recognition of outstanding customer service and Sage support, voted for by our customers.

Our support team have a broad range of knowledge on all aspects of Sage software, including financial and accounting, CRM, manufacturing etc. Our support team pride themselves on providing a high level of customer service.

IT SERVICES

Every business relies on their IT infrastructure, it is the platform upon which all of your day to day processes are carried out. Alongside our Sage services, we have a team of Microsoft certified IT services professionals dedicated to ensuring your IT Infrastructure can be relied upon, 24/7.

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Need Some Advice ?

If you would like to find out how we can help your business grow, please enter your details and we will give you a call back to discuss.

YOU CAN CALL US ON: 0844 8711 669