IT Services

Every business relies on their IT infrastructure, it is the platform upon which all of your day to day processes are carried out. Alongside our Sage services, we have a team of Microsoft certified IT service professionals dedicated to ensuring your IT Infrastructure can be relied upon, 24/7.

We offer a range of IT services, from IT Hardware provisioning and on-going IT support, through to disaster recovery planning and cloud services. We all know how frustrating it can be when your IT systems fail, that’s why we take a pro-active approach to our IT services provision.

Our IT support customers all benefit from the following services:

 

  • Guaranteed response times
  • Telephone Helpdesk
  • Remote assistance
  • On-site call outs
  • 24/7 server monitoring
  • System updates and patches
  • Antivirus Update monitoring
  • Back-up management
  • System and network audit
  • Regular IT reviews
  • Liaison with third party vendors
  • Named account manager

Cloud Services

Cloud services offer our clients an easier, more cost-effective way of working. No more upfront software purchases or upgrades. No more downtime. Our cloud services will allow you to access your business anywhere, any time. It will also help you drive down costs, along with providing a robust disaster recovery strategy and reliable back-up management.

The advantage is a low, fixed monthly cost, giving you total peace of mind that your business will benefit from everything the Cloud has to offer.

Implementation

When it comes to choosing a new IT system, you want to be confident that the package you are interested in is going to work for your business, giving you the control and functionality you need, both now and into the future.

We have an experienced team of consultants, from a variety of backgrounds, such as Accountancy, Manufacturing, Retail & Technical sectors who take the time to listen to the issues you are currently facing as a business, look at what you want to achieve with a new IT package, and then recommend the most appropriate solution.

Once we’ve identified the best solution for your business, we work with you through every step to implement the system professionally, on-time and on-budget. You will be assigned a dedicated project manager, who will oversee every aspect of the implementation, from project plan through to training, assisting with data migration to bespoke development. With the support of the rest of our team, your project manager will ensure everything proceeds like clockwork.