Hello and welcome to the August edition of the CIM Support newsletter.
The CIM Support newsletter has been put together to collate all supports calls from our customers and partners throughout the month. This gives us the insight required to suggest suitable resources to hopefully assist you in your day to day processing.
Having reviewed the support calls received during July 2021 we have found that the help guides below were the most common topics.
Report of the Month
SOP Invoiced Free Text Items.
This report lists invoiced free text item lines only and is formatted for Excel export.
Please click here for an example of the report.
If you would like this added to your Sage200 software please let us know.
Sage Support Guides
What areas can users not access when MRP is running
When the MRP process is being run, users won’t be able to access certain parts of the program and will likely get an error if they were to try. Below are the list of processes/forms which can’t be accessed during the MRP run.
What do the Movement Types within Stock History relate to
What do the Movement Types within Stock History relate to? What has caused them?
We hope these guides will be of assistance, however, if you wish to discuss these further, please contact the support team by clicking the button at the bottom of this newsletter.
