Support Newsletter – February- Sage 200

01/02/2022 By: Alison Ward

Hello and welcome to the February edition of the CIM Support newsletter.

The CIM Support newsletter has been put together to collate all supports calls from our customers and partners throughout the month. This gives us the insight required to suggest suitable resources to hopefully assist you in your day to day processing.

With ‘Plan B’ having been scrapped, we have all returned to the office.  Let’s hope that’s the last time we are advised to WFH.

Having reviewed the support calls received during January 2022 we have found that the help guides below were the most common topics.

Also available to all Sage 200cloud users is Report of the Month.

Report of the Month

12 Month Invoiced Net Sales by Stock Code

This report gives a 12 month column based list of net sales in base currency invoiced by stock code.

Please click here for an example of the report.

If you would like this added to your Sage200 software please let us know.

Sage Support Guides

Sage 200 – VAT code finder – post Brexit (UK only)

Use this guide to determine the relevant VAT code to use when posting sales or purchase transactions in Sage 200 Accounts.

Why are my Nominal balances zero after running a Year End

After running Year End I have no balances on my Nominal Codes, steps on how to resolve this problem.


With Financial Year End fast approaching, did you know that the CIM Support Desk can assist with a back-up of your live data and create a new company (if required) free of charge? 

If you would like to take advantage of this, all we ask is that we are given a minimum of two working days’ notice to schedule it in. 

Please note this only applies to one data set, multiple data sets would be chargeable and have a longer lead time.

Did you also know that you if you go to Nominal Ledger > Period End Routines > Year End and then press F1, the Sage Help Guide for Year End will open in a browser.


We hope these guides will be of assistance, however, if you wish to discuss these further, please contact the support team by clicking the button at the bottom of this newsletter.

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