Hello and welcome to the July edition of the CIM Support newsletter.
Having reviewed the support calls received during June 2022 we have found that the help guides below were the most common topics.
Also available to all Sage 200cloud users is Report of the Month.
Report of the Month
Sales Ledger Emails and Roles
This report shows customer contact emails along with their associated roles.
Please click here for an example of the report
If you would like this added to your Sage200 software please let us know.
Sage Support Guides
Sage 200 – Aged Reconciliation Reports
This guide identifies some additional reports to help with aged creditors/debtors reconciliation in the Sage 200 software.
Where is the Old Rate figure derived from when I revalue a foreign amount
When I revalue a foreign account in the Sage 200 software I am presented with an Old Rate field, where does this figure come from?
With Financial Year End fast approaching, did you know
that the CIM Support Desk can assist with a back-up of your live data and create a new company (if required) free of charge?
If you would like to take advantage of this, all we ask is that we are given a minimum of two working days’ notice to schedule it in.
Please note this only applies to one data set, multiple data sets would be chargeable and have a longer lead time.
We hope these guides will be of assistance, however, if you wish to discuss these further, please contact the support team by clicking the button at the bottom of this newsletter.