Support

Our dedicated support team are there for you when you need them most. We have an experienced team of people manning our support desks, ready to answer any queries you have. Using Citrix remote support software, we are able to assist with any questions, or diagnose and resolve almost any issue quickly and efficiently. We have won the Sage ‘Circle of Excellence’ award on numerous occasions, which is given in recognition of outstanding customer service and Sage support, voted for by our customers.

The support team have a broad range of knowledge on all aspects of IT Services, Sage software, including Sage 50 and Sage 200 financial, accounting & commercials modules, Sage Manufacturing and Sage CRM. Priding themselves on understanding our customers needs and providing a high level of customer service.

HERE TO HELP

If you have a support request, you can either submit it via the form lower down this page, send an email to support@cim-services.co.uk or call us on the number shown on our contact us page.

Alternatively if you have already been speaking to a support representative and they require connection to your computer, please enter the details provided by them in the “Establish Support Connection” form below and they will be right with you.

LATEST NEWS

Please feel free to check out our latest news and offers at the bottom of this page or check out all our news pages here.


Support Form

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Latest News

Below is the latest news from CIM Services.

Manufacturing
16 Jan

New Year, New Software


Happy New Year to you all, I hope you had a great festive period. I suspect,...

Merry Christmas
21 Dec

Merry Christmas


Merry Christmas and a Happy New Year to you and your families from all of us...

02 Aug

Emailing from Sage 200


Save a fortune on postage and printing costs through Sage How much is it costing you...

01 Apr

Sage 50 Year End


It’s that time of year where a lot of our customers are running year end through...

16 Mar

Introducing Office 365


CIM Services have partnered with Microsoft to provide Office 365 that brings together familiar Microsoft Office...